COVID-19 CANCELLATION and REFUND POLICY

Greece claims it’s opening to tourists from around the world on or before May 14. While we can’t take anything as fact until the country does in fact reopen, this is encouraging as we are hoping to travel to Greece in the coming months.

In the event that Greece does not open to tourists the project will become virtual. Fees for the virtual project are $350. $1150 will be refunded. The refund will be send via your original payment method, excluding the credit card/bank charges. These transaction charges are deducted by third-party payment processors and non-refundable. 

FOR ALL EVENTS

Please carefully read the Waiver and Release of Claims form for other issues related to changes in events. The Waiver is shared with all project attendees and signed when booking.

All participants acknowledge that changes in itinerary, location, host or other arrangements may happen with little or no notice before the event date, in response to reasons including but not limited to: weather events, security events, closed borders, public health scares, host or team sickness or injury. Project Resound reserves the right to do so at any time, although we will try our best to make decisions jointly with all participants. 

If Project Resound decided to cancel the event, we’ll send the refund to your original payment method, excluding the credit card/bank charges. The transaction charges are deducted by third-party payment processors and non-refundable. 

Project Resound shall not be held liable for any other loss resulting from changes or cancellation. If, for reasons beyond our reasonable control, Project Resound is forced to cancel the event, our Terms and Conditions apply.

Project Resound reserves the right to return the deposit and refuse acceptance of the booking at any time, for any reason, at no penalty to us. 

Refunds will be issued immediately using your original payment method, once approved, and they usually show up within 3–5 days. In some countries, it can take 15 days up to 2 months for the refund to arrive.

To transfer your ticket or request a refund, submit this form. Please check your inbox for a confirmation email. If you haven't received it, contact us.

Our contact details can be found in each contract, or event confirmation email. If you have any other questions, contact us.

TRAVEL AND CANCELLATION INSURANCE We require that you have travel ­insurance. When you complete the Waiver and Release of Claims form, you guarantee that you have it. We also advise participants to buy cancellation insurance in case of unexpected circumstances before departure.